03 Sep Customer Engagement Executive
Working for a leading on-line retailer as part of their customer services team.
We are searching for an experienced customer services professional with minimum of 1 years experience, working with clients over the phone, email and chat. Experience of Zendesk would be preferable but not essential.
Skills and experience:
- A belief in wow customer service.
- Highly organised, great project and people person.
- Able to diagnose and resolve issues effectively.
- Can work under pressure in a demanding customer focused environment.
- Confident enough with own ability to make own decisions and act on them.
- Have good skills in MS Office and in particular Excel.
- A passion for customer happiness and sensational service.
- You have an uncompromising attitude to delivering good customer service.
- The sort of person who comes in on a Monday morning buzzing with ideas.
- Can take the pace and dynamism of working in the inferno of a start up environment
- Has a positive, “can do,” attitude; ready to “roll up your sleeves” and make things happen.
- Delivers, gets things done, is a self starter. Meets deadlines.
Sandiford Green operate as a recruitment business in relation to this vacancy.